Frequently Asked Questions
Frequently Asked Questions (FAQ)
1. How long does shipping take?
For orders within Canada, shipping typically takes 7–14 days.
2. How can I track my order?
Once your order has been shipped, tracking information will be uploaded as soon as possible. You can check the status of your order anytime on our Track your order page.
3. Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placing them. Please contact our customer support team immediately to make changes.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in good condition. To initiate a return, please contact our support team.
5. How do I return an item?
To return an item, follow these steps:
- Contact our customer support to request a return.
- Pack the item securely in its original packaging.
- Ship it back to the address provided by our support team.
Once we receive the returned item, we will process your refund.
6. Do you offer refunds or exchanges?
Yes! Once your return is received and inspected, you can choose a refund to your original payment method or an exchange for another product.
7. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping times vary depending on your location. International customers are responsible for any customs or import duties.
8. How do I contact Daily Kitchen customer support?
You can reach our friendly support team via email, live chat, or our contact form on the website. We aim to respond to all inquiries within 24 hours.
9. Are your products safe and high-quality?
Absolutely! At Daily Kitchen, we carefully select all products to ensure high quality, durability, and safety for everyday use.
10. Can I make changes to my shipping address after placing an order?
If you need to change your shipping address, please contact us as soon as possible. We may not be able to make changes once the order has been processed or shipped.